Privacy Policy
Last updated: January 14, 2026
Namecheap E-commerce ("we," "us," or "our") operates www.namecheap.to and related services (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.
By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions.
1. Personal Information
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment processors)
- Account credentials (username and encrypted password)
2. Usage Data
We automatically collect certain information when you visit, use, or navigate the Service:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Operating system and device identifiers
- Clickstream data and interaction patterns
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
4. Order and Transaction Information
When you make a purchase or attempt to make a purchase through the Service, we collect:
- Order details and product information
- Purchase history
- Shipping preferences
- Communication preferences
Process and fulfill orders
To process your transactions, manage your orders, arrange shipping, and handle returns
Communicate with you
Send order confirmations, shipping updates, customer service responses, and account notifications
Prevent fraud and enhance security
Detect and prevent fraudulent transactions, protect against malicious activity, and secure your account
Improve our Service
Analyze usage patterns, understand customer preferences, and enhance user experience
Marketing and promotions
Send promotional emails, newsletters, and special offers (you can opt-out at any time)
Personalize your experience
Provide personalized product recommendations and customized content based on your preferences
Comply with legal obligations
Meet regulatory requirements, respond to legal requests, and enforce our terms and conditions
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, hosting services, and analytics. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect our rights, privacy, safety, or property.
With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for data transmission
- Secure password hashing and encryption
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure payment processing through PCI-DSS compliant providers
- Regular backups and disaster recovery procedures
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your personal information, we will securely delete or anonymize it. Some information may be retained for longer periods for legal, regulatory, or business purposes.
Depending on your location, you may have the following rights regarding your personal information:
- ✓
Access
Request a copy of the personal information we hold about you
- ✓
Correction
Request correction of inaccurate or incomplete personal information
- ✓
Deletion
Request deletion of your personal information, subject to certain exceptions
- ✓
Portability
Request transfer of your data to another service provider in a structured format
- ✓
Opt-out
Opt-out of marketing communications at any time
- ✓
Object
Object to processing of your personal information for certain purposes
To exercise these rights, please contact us at privacy@namecheap.to. We will respond to your request within 30 days.
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We strongly advise you to review the privacy policy of every site you visit. This Privacy Policy applies only to our Service.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us.
If we discover that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
If you are located outside Pakistan and choose to provide information to us, please note that we transfer the data, including personal data, to Pakistan and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Analytics Services
We may use third-party service providers like Google Analytics, Vercel Analytics, and others to monitor and analyze the use of our Service. These services may use cookies and similar technologies to collect information about your use of the Service.
Meta Pixel (Facebook Pixel)
We use Meta Pixel to measure the effectiveness of our advertising and understand user actions. This service may collect information about your activities on our website to serve you personalized advertisements. You can opt-out of personalized advertising by adjusting your Facebook ad preferences.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
We will notify you via email and/or a prominent notice on our Service prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Namecheap E-commerce
Email: privacy@namecheap.to
Support Email: support@namecheap.to
Phone: +92-XXX-XXXXXXX
Address: [Your Business Address]
Hours: 9 AM - 6 PM PKT, Monday - Saturday
We will do our best to respond to your inquiry within 48 hours.
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.